Terms of Service

Effective Date: July 8, 2026
Last Updated: July 8, 2026

Welcome to Almera Co Market. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, checkout, customer support, and any related features operated by Almera Co and Almera Co Market (“Almera Co,” “Almera Co Market,” “we,” “us,” or “our”).

By visiting our website, placing an order, creating an account, subscribing to our communications, or otherwise using our services, you agree to be bound by these Terms, our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies posted on our website.

If you do not agree to these Terms, you must not use our website or purchase from us.

1. Contact Details

Almera Co Market
701 Tillery St, Austin, TX 78702, USA
Email: sales@almeraco.com

2. Eligibility

By using our website or placing an order, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian.

You agree that any information you provide to us will be accurate, complete, and up to date.

3. Online Store Terms

You may not use our website, products, services, or content for any unlawful, abusive, fraudulent, harmful, or unauthorised purpose.

You must not:

• Violate any applicable laws or regulations

• Infringe our intellectual property rights or the rights of others

• Attempt to interfere with the security or functionality of our website

• Upload or transmit viruses, malware, spam, or harmful code

• Use our website to harass, abuse, insult, harm, defame, intimidate, or discriminate

• Attempt to scrape, copy, reproduce, resell, or exploit our website or content without permission

• Place fraudulent orders or misuse promotions, discounts, refunds, returns, or chargebacks

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts where we believe these Terms have been violated.

4. Products and Availability

Almera Co Market sells a range of products under Almera Co and related brand pages, product collections, and marketplace-style listings.

Product availability may change without notice. We do not guarantee that any product, colour, model, size, bundle, accessory, feature, price, promotion, or offer will remain available.

We reserve the right to:

• Limit product quantities

• Discontinue products at any time

• Refuse or cancel orders

• Restrict sales to certain customers, locations, or regions

• Change product descriptions, images, prices, specifications, packaging, inclusions, and availability

• Correct errors, inaccuracies, or omissions

We are not liable for products being unavailable, discontinued, delayed, replaced, or modified.

5. Product Information and Images

We aim to present products as accurately as possible. However, product images, colours, packaging, finishes, sizes, dimensions, features, accessories, and branding may vary slightly due to manufacturing updates, supplier changes, screen settings, lighting, production batches, or photography.

Minor differences that do not materially affect the product’s function are not considered defects.

Product descriptions, specifications, and images are provided for general information only. We do not guarantee that all website content is error-free, complete, current, or suitable for your specific needs.

You are responsible for reviewing all product details before placing an order.

6. Pricing and Payment

All prices are listed in the currency shown at checkout unless otherwise stated.

We reserve the right to change prices, promotions, discounts, shipping fees, and product availability at any time without notice.

Payment must be received and authorised before an order is accepted or processed.

We may use third-party payment processors to securely process payments. By placing an order, you agree to the applicable payment processor’s terms and conditions.

We reserve the right to refuse, cancel, or refund any order where:

• Pricing is incorrect

• Product information is inaccurate

• Payment is declined or reversed

• Fraud or unauthorised activity is suspected

• A discount, promotion, or coupon has been misused

• Stock is unavailable

• Shipping is not available to your location

• We determine that fulfilling the order is not commercially practical

7. Pricing Errors

Despite our best efforts, errors may occur in product pricing, discounts, shipping charges, descriptions, or availability.

If an error affects your order, we may cancel the order, correct the issue, issue a refund, request additional payment, or contact you with available options.

We are not required to honour incorrect prices, promotions, discounts, or offers where an error has occurred.

8. Order Acceptance

Receiving an order confirmation does not mean your order has been accepted.

An order is only accepted once it has been reviewed, processed, and submitted for fulfilment.

We reserve the right to refuse or cancel any order before fulfilment for any reason permitted by law.

9. Order Cancellations

Orders may be processed quickly and may be submitted to our warehouse, supplier, fulfilment partner, or shipping provider shortly after purchase.

Cancellation requests are not guaranteed.

Once an order has been processed, packed, dispatched, submitted to a supplier, or handed to a fulfilment partner, it usually cannot be cancelled.

Where we approve a cancellation, we may deduct any non-refundable costs already incurred, including payment processing fees, handling fees, fulfilment fees, supplier fees, or shipping costs.

10. Shipping and Delivery

Shipping times, delivery estimates, and fulfilment timelines are estimates only and are not guaranteed.

Delivery times may vary due to:

• Product availability

• Warehouse processing

• Supplier fulfilment

• Courier delays

• Customs processing

• Import checks

• Public holidays

• Remote-area delivery

• Weather events

• Incorrect or incomplete shipping information

• Failed delivery attempts

• Events outside our reasonable control

We are not responsible for delays caused by carriers, customs, suppliers, fulfilment partners, incorrect customer information, or events beyond our control.

Risk of loss or damage may pass to you once the order is delivered to the address provided, marked as delivered by the carrier, or otherwise completed in accordance with the shipping provider’s records, except where applicable law provides otherwise.

11. Customer Shipping Information

You are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for orders delayed, lost, returned, misdelivered, or undeliverable due to incorrect, incomplete, outdated, or inaccessible shipping information provided by the customer.

If an order is returned to sender, refused, unclaimed, or undeliverable due to customer error, we may deduct any shipping fees, return fees, handling fees, supplier costs, and other costs incurred before issuing any refund or store credit, where applicable.

12. Customs, Duties, Taxes, and Import Fees

Depending on your location and the products ordered, your order may be subject to customs duties, import taxes, tariffs, brokerage fees, or other local charges.

Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility.

We are not responsible for delays, seizures, restrictions, taxes, duties, or additional costs imposed by customs authorities, government agencies, or import regulations.

Customers are responsible for ensuring that the products they order can legally be imported into their country, state, or region.

13. Returns and Refunds

Returns, refunds, exchanges, cancellations, store credit, damaged items, defective items, incorrect items, and delivery issues are governed by our Return and Refund Policy.

By purchasing from us, you agree to our Return and Refund Policy.

We do not offer automatic returns or refunds. All requests are reviewed in accordance with our policy and applicable law.

Nothing in these Terms or our Return and Refund Policy limits any rights you may have under applicable consumer protection laws.

14. Final Sale and Promotional Items

Certain products may be marked as final sale and may not be eligible for return, refund, exchange, or cancellation unless required by law.

This may include:

• Clearance items

• Sale items

• Promotional items

• Mystery boxes

• Gift cards

• Bundled offers

• Custom, personalised, or made-to-order products

• Opened electronics

• Used electronics

• Personal care, wellness, beauty, hygiene, or consumable products

• Products marked as “final sale”

• Products missing packaging, accessories, parts, or included components

15. Warranties

Some products may include a manufacturer warranty, supplier warranty, or limited product warranty where expressly stated.

Unless clearly stated otherwise, products are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Warranty coverage does not apply to:

• Misuse

• Accidental damage

• Water damage

• Normal wear and tear

• Improper use or installation

• Unauthorised repairs or modifications

• Failure to follow instructions

• Cosmetic damage that does not affect function

• Damage caused after delivery

• Damage caused by third-party accessories, chargers, parts, or misuse

Nothing in this section excludes warranties, guarantees, or rights that cannot be excluded under applicable law.

16. Limitation of Liability

To the fullest extent permitted by law, Almera Co Market, Almera Co, our owners, directors, employees, contractors, suppliers, partners, service providers, fulfilment partners, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, loss of business, loss of goodwill, replacement costs, personal inconvenience, or any similar damages arising from your use of our website, services, or products.

To the fullest extent permitted by law, our total liability for any claim relating to an order, product, service, or website use will not exceed the amount paid by you for the specific product or order giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless Almera Co Market, Almera Co, our owners, directors, employees, contractors, suppliers, service providers, partners, affiliates, and fulfilment partners from any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising from:

• Your breach of these Terms

• Your misuse of our website, products, or services

• Your violation of any law or regulation

• Your infringement of any third-party rights

• Fraudulent, abusive, or improper conduct

• Incorrect information provided by you

• Any chargeback, dispute, return abuse, or unauthorised claim made by you

18. Intellectual Property

All website content, product pages, images, graphics, text, logos, brand names, designs, icons, videos, software, layout, and other materials are owned by or licensed to Almera Co Market, Almera Co, or our partners.

You may not copy, reproduce, modify, distribute, display, publish, sell, license, exploit, or use our content without our prior written permission.

Use of our website does not grant you ownership of or rights to any intellectual property.

19. User Content, Reviews, and Submissions

If you submit reviews, photos, testimonials, comments, feedback, suggestions, or other content to us or through our website, you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable, transferable licence to use, reproduce, modify, publish, display, distribute, and promote that content in connection with our business, website, advertising, and marketing.

You confirm that any content you submit:

• Is accurate and lawful

• Does not infringe any third-party rights

• Does not contain harmful, offensive, misleading, defamatory, or unlawful material

• Does not contain private information about others without permission

We may edit, remove, reject, or moderate user content at our discretion.

20. Third-Party Tools, Links, and Services

Our website may include links to third-party websites, apps, tools, payment processors, shipping providers, social media platforms, advertising platforms, embedded content, or other services.

We are not responsible for third-party websites, services, content, policies, availability, accuracy, security, or practices.

Your use of third-party services is at your own risk and may be subject to separate terms and privacy policies.

21. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, error-free, or free from bugs, viruses, or harmful components.

We may suspend, restrict, modify, or discontinue all or part of the website at any time without notice.

We are not liable for website downtime, technical issues, data loss, failed transactions, checkout errors, or interruptions caused by third-party services, hosting providers, internet issues, payment providers, or circumstances outside our control.

22. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

You must notify us immediately if you believe your account has been accessed without authorisation.

We are not responsible for losses caused by unauthorised access resulting from your failure to protect your account credentials.

23. Promotions, Discounts, and Coupons

Promotions, discounts, coupon codes, gift cards, bundles, and special offers may be subject to additional terms.

We reserve the right to modify, suspend, cancel, or refuse any promotion, discount, or coupon at any time.

Discounts cannot be applied retroactively unless we approve otherwise.

Promotions may not be combined unless expressly stated.

We may cancel orders or refuse discounts where we believe a promotion has been misused, abused, shared without authorisation, obtained fraudulently, or applied in error.

24. Chargebacks and Payment Disputes

If you have an issue with your order, you agree to contact us first at sales@almeraco.com so we can attempt to resolve the matter.

Where a chargeback, payment dispute, or payment reversal is opened, we reserve the right to provide the payment provider with relevant evidence, including order records, tracking information, delivery confirmation, customer communications, product information, and our policies.

We may restrict or refuse future orders from customers who submit false, abusive, excessive, or bad-faith payment disputes.

25. Prohibited Resale and Commercial Use

Unless approved by us in writing, products purchased from Almera Co Market are intended for personal use only and may not be purchased for unauthorised resale, marketplace listing, export, bulk redistribution, or commercial exploitation.

We reserve the right to refuse, cancel, or limit orders that appear to be placed by resellers, distributors, bots, purchasing agents, or unauthorised commercial buyers.

26. Force Majeure

We are not responsible for delays, failures, losses, or damages caused by circumstances outside our reasonable control.

This may include, but is not limited to:

• Natural disasters

• Extreme weather

• Fire, flood, or storm

• War, terrorism, civil unrest, or government action

• Labour disputes or strikes

• Pandemics or public health emergencies

• Supplier delays

• Manufacturing delays

• Customs delays

• Shipping carrier issues

• Power outages

• Internet or hosting failures

• Payment processor outages

• Supply chain disruptions

27. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using our website, you agree to the practices described in our Privacy Policy.

28. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, specifications, images, or other content.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been submitted.

29. Termination

We may suspend, restrict, or terminate your access to our website, account, products, services, or support at any time if we believe you have violated these Terms, misused our services, engaged in fraud or abuse, or acted in a way that may harm us, our customers, our partners, or our business.

Any obligations and liabilities incurred before termination will survive termination.

30. Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

Where applicable consumer protection laws require disputes to be handled in another jurisdiction, those laws will apply to the extent required.

31. Dispute Resolution

Before starting any legal claim, you agree to contact us at sales@almeraco.com and attempt to resolve the issue informally.

Both parties agree to make reasonable efforts to resolve any dispute in good faith.

To the fullest extent permitted by law, any claim relating to these Terms, our website, products, services, or your order must be brought within one year after the claim arises.

32. Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the maximum extent permitted by law or removed from these Terms, and the remaining provisions will remain valid and enforceable.

33. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies posted on our website, form the entire agreement between you and Almera Co Market regarding your use of our website and services.

34. Changes to These Terms

We may update, modify, or replace these Terms at any time.

Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms.

35. Contact Us

For questions about these Terms, please contact:

Almera Co Market
701 Tillery St, Austin, TX 78702, USA
Email: sales@almeraco.com