Privacy policy

Privacy Policy

Effective Date: July 8, 2026
Last Updated: July 8, 2026

This Privacy Policy explains how Almera Co Market and Almera Co (“Almera Co,” “Almera Co Market,” “we,” “us,” or “our”) collect, use, disclose, store, and protect personal information when you visit our website, purchase products from us, contact us, subscribe to our marketing, or otherwise interact with our online store and services.

By using our website or purchasing from Almera Co Market, you agree to the collection and use of your information as described in this Privacy Policy.

1. Contact Details

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Almera Co Market
701 Tillery St, Austin, TX 78702, USA
Email: sales@almeraco.com

2. Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use our website, and information received from third-party services that help us operate our store.

Information you provide to us

This may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Account login details, if you create an account

  • Customer service messages and support enquiries

  • Product reviews, survey responses, or feedback

  • Marketing preferences

  • Any other information you choose to provide

Payment information

When you place an order, your payment information is processed by secure third-party payment providers. We do not intentionally store full credit card numbers or complete payment credentials on our own systems.

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages viewed

  • Products viewed

  • Referring website or source

  • Date and time of visit

  • Website interactions

  • Approximate location based on IP address

  • Cookie and tracking technology data

3. How We Use Your Information

We use personal information for the following purposes:

  • To process and fulfil orders

  • To arrange shipping, delivery, returns, exchanges, and customer support

  • To communicate with you about orders, enquiries, products, and services

  • To send marketing emails, promotions, product updates, and offers where permitted

  • To personalise your shopping experience

  • To improve our website, product range, customer experience, and store operations

  • To detect, prevent, and respond to fraud, abuse, security issues, and unlawful activity

  • To manage accounts, reviews, loyalty features, or promotions

  • To comply with legal, tax, accounting, shipping, customs, and regulatory obligations

  • To enforce our terms, policies, and agreements

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, improve performance, understand customer behaviour, and support advertising and analytics.

Cookies may be used for:

  • Website functionality

  • Shopping cart and checkout operation

  • Analytics and performance tracking

  • Personalisation

  • Marketing and advertising

  • Fraud prevention and security

You can control cookies through your browser settings. Some cookies are necessary for the website and checkout to function properly. If you disable certain cookies, parts of the website may not work as intended.

5. Marketing Communications

If you subscribe to our emails, place an order, or otherwise opt in to marketing, we may send you promotional messages about products, offers, launches, and updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at sales@almeraco.com.

Even if you unsubscribe from marketing, we may still send you transactional or service-related messages, such as order confirmations, shipping updates, account notices, or customer support responses.

6. How We Share Information

We may share personal information with trusted third parties that help us operate our business and provide our services. These may include:

  • Ecommerce platform providers

  • Payment processors

  • Warehouses and fulfilment partners

  • Shipping carriers and logistics providers

  • Dropshipping and supplier partners

  • Email marketing platforms

  • Customer support tools

  • Analytics providers

  • Advertising and retargeting platforms

  • Fraud prevention and security providers

  • Professional advisers, such as accountants, lawyers, and consultants

  • Government, customs, law enforcement, or regulatory authorities where required by law

We only share information where reasonably necessary for business, operational, legal, or security purposes.

7. International Transfers

Because we operate an ecommerce business and work with service providers, suppliers, fulfilment partners, and technology platforms in different countries, your information may be processed, stored, or transferred outside your country, state, or region.

Where required, we take reasonable steps to ensure personal information is handled securely and in accordance with applicable privacy laws.

8. Selling or Sharing Personal Information

We do not knowingly sell personal information in exchange for money.

However, certain analytics, advertising, retargeting, or cookie-based technologies may be considered a “sale,” “sharing,” or “targeted advertising” activity under some privacy laws. Depending on your location, you may have the right to opt out of these activities.

To request an opt-out, contact us at sales@almeraco.com or use any cookie preference, privacy preference, or data sharing opt-out tools made available on our website.

9. Data Retention

We keep personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:

  • Completing orders and providing customer support

  • Maintaining business records

  • Meeting tax, accounting, legal, and compliance obligations

  • Resolving disputes

  • Preventing fraud and abuse

  • Enforcing our agreements and policies

When personal information is no longer needed, we will take reasonable steps to delete, de-identify, or securely store it in accordance with applicable laws.

10. Security

We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction.

However, no website, payment system, transmission method, or electronic storage system is completely secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable safeguards.

11. Your Privacy Rights

Depending on where you live, you may have rights in relation to your personal information. These may include the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Request restriction of certain processing

  • Object to certain processing

  • Opt out of marketing communications

  • Opt out of certain targeted advertising, sale, or sharing activities

  • Request a copy of your personal information in a portable format

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with a privacy or data protection authority

To exercise your rights, contact us at sales@almeraco.com.

We may need to verify your identity before responding to certain requests. We will respond to privacy requests within the timeframe required by applicable law.

12. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, disclose, sell, or share; the right to request deletion; the right to request correction; the right to opt out of sale or sharing; the right to limit certain uses of sensitive personal information; and the right not to be discriminated against for exercising your privacy rights.

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and account details

  • Commercial information, such as products purchased, order history, and customer service records

  • Internet or network activity, such as browsing behaviour, product views, cookie data, and website interactions

  • Geolocation information, such as approximate location based on IP address

  • Inferences, such as product preferences or shopping interests based on website activity

We collect this information from you, your device, our website, ecommerce tools, payment providers, marketing platforms, analytics providers, and service providers.

We use and disclose this information for the business and commercial purposes described in this Privacy Policy.

To exercise California privacy rights, contact us at sales@almeraco.com.

13. European, UK, and International Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another region with data protection rights, we process personal information where we have a lawful basis to do so, including:

  • To perform a contract with you, such as processing and delivering an order

  • To comply with legal obligations

  • For our legitimate business interests, such as improving our store, preventing fraud, and communicating with customers

  • With your consent, such as for certain marketing or cookie-based activities

You may have the right to access, correct, delete, restrict, object to, or request a copy of your personal information. You may also have the right to withdraw consent where we rely on consent.

To exercise these rights, contact us at sales@almeraco.com.

14. Children’s Privacy

Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us at sales@almeraco.com so we can take appropriate steps to remove the information.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, apps, payment providers, social media platforms, or other services. We are not responsible for the privacy practices, policies, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party services you use.

16. User-Generated Content

If you submit a product review, testimonial, comment, image, or other user-generated content, that content may be publicly visible depending on the feature used. Please do not submit information you do not want made public.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, legal obligations, technologies, or privacy practices.

When we update this Privacy Policy, we will revise the “Last Updated” date above. Your continued use of our website after an updated Privacy Policy is posted means you accept the updated policy.

18. Contact Us

For questions, privacy requests, complaints, or concerns, please contact us:

Almera Co Market
701 Tillery St, Austin, TX 78702, USA
Email: sales@almeraco.com